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Level 2
October 22, 2023
Question

How do I overcome Error Code 119?

  • October 22, 2023
  • 1 reply
  • 10 views

I saved both my 2021 and 2022 tax documents as Adobe Acrobat files on my laptop, but when I tried to access them today, I couldn't open them due to Error Code119.   How can I get copies of my filed forms?  I need them to present to my financial advisor.   Thank you!

    1 reply

    DoninGA
    Level 15
    Level 15
    October 22, 2023

    What type of files are you trying to open?  You need to look at the file extension.

    If the file extension is .tax2021 or .tax2022 those are tax data files which can only be opened by the TurboTax software for the tax year of the file.  If you are trying to open those file types with the correct TurboTax software and get error code 119, that is telling you that the files are corrupt and cannot be opened.

     

    Or do the files have a file extension of .pdf?  Those files can be opened by any compatible PDF viewer, such as Adobe Reader.  They cannot be opened by the TurboTax software.

    Level 2
    October 25, 2023

    They have the .tax2021 and .tax2022 file extension.   Does that mean the corruption is due to something in the Turbotax software?   Can corrupted files be fixed?   Thanks!

    SteamTrain
    Level 15
    October 25, 2023

    @janicebeckett 

     

    No...the extensions with .tax2021 and .tax2022

    Those are NOT PDF files, those are the datafiles that the desktop software uses to fully complete all the forms needed for a tax return.  If you can't find a file that ends in .pdf for those tax returns, then you don't ahve the PDF files yet

     

    1)  If you have been using the "Desktop" software on your computer, you start up the software for each year first, then you open those datafiles using that desktop software, then go up to the "File" menu and create and save a PDF file of your tax return for you to print out for others to see.

    '

    2)  If you have been using the "Online" software, then you need to log into yoru account and download the PDF file for each year separately.   The 2022 tax return PDF file would likely be just the filing copy (at this point in time....until late Nov or Dec).  The 2021 tax return PDF file will be HUGE, and include all the backup worksheets, and you probably need to only print out the first pages...i.e. the 1040, and schedules for the Federal section of the PDF file.

    _______

    If you DID use the "Online" software for 2021 and 2022...be sure to download those PDF files ASAP.....your access to those files will shut down completely very soon for the software changeover to 2023 tax forms, and you will have no access to them again until, perhaps, late November.

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*