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What answer doesn't work? You might need to update your OS too. Like windows update.
For error codes 190 and 119
After you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).
Then go to FILE -Open and find your return.
Error 190 means that you are trying open a TurboTax return and you don't have the state software that is included in the return.
If you have already purchased the state return software, you can download it from the website. Follow this link and select the Downloads tab.
[Edited 03/31/24 | 1:35 pm PST] @frigincold-aol-c
@JulieS Don't think that is the right link.
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