334197
I want to file differently that i did last year. \It tells me to open a new turbo tax account. How do i do that?
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@ AgainKid
I'm not sure how your post ended up as a blank post in an old thread. When I search on your screen name, I see you wrote: " "Signing out Again. THIS MAKES 3 TIMES."
In any case, what is your issue, and what do you need to know? We don't know what you're trying to do and what you're experiencing. Please explain.
In the absence of any information, I'll take a guess in the interest of time. If the following is not your issue, then please report back and explain in full.
Are you trying open a new account to file a second return; i.e., for another person? If so, it may be remembering you. Log out and empty your browser Internet cache and delete any Intuit-related cookies. Close the browser and reopen it. Then try again to open the second account.
The User ID for the second account must be unique. You can use the same underlying email address for notification purposes, if you wish, but the account's User ID must be different. A User ID does not have to be an email address. It can be part of an email address, or anything at all.
If your problem recurs, then do those steps again. But this time, after you open the browser back up, open a private window (private browsing aka "incognito mode"). Then go to the TurboTax site to open the second account.
If that's not your issue, then please explain in full.
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