How do I get Turbo Tax to recognize the purchased software on my computer? I'm being asked to pay again. Tried saving/exiting/re-starting. Not a state e-file problem.

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How do I get Turbo Tax to recognize the purchased software on my computer? I'm being asked to pay again. Tried saving/exiting/re-starting. Not a state e-file problem.

https://ttlc.intuit.com/replies/3301541

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