How do I get step 1 in 'file' to work?

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How do I get step 1 in 'file' to work?

Step 1 in the File section of TurboTax is the part where you pay TurboTax for the return (if necessary).

You can pay TurboTax with a credit or debit card. You can also pay with your Federal refund for a fee (if qualified).

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