Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Showing results for 
Search instead for 
Did you mean: 
New Member

How do I contact someone about software problems?

My federal efiled return was rejected because I listed as dependents my grandkids (who lived we me most of the year) were previously listed as dependents by their mom. I have deleted them as dependents and now I want to refile. But TurboTax keeps prompting me to efile for the first time, not refile the corrected version.
1 Reply
Level 15

How do I contact someone about software problems?

If you made corrections for REJECTED, you will be filing for the first, and only, time.

You must go through the FILE sequence from the beginning.

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.



Manage cookies