How do I confirm my I'd with out a credit card on the 5017c

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How do I confirm my I'd with out a credit card on the 5017c

Please see this TurboTax article for assistance: Tips for Handling Identity Verification Requests From the IRS

If you don't have a credit card, you can use your personal account number from a mortgage, student loan, home equity loan, home equity line of credit or car loan.

How do I confirm my I'd with out a credit card on the 5017c

I don't have any of those things and the number is down due to virus. I need help here...

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