How do I confirm my I'd with out a credit card on the 5017c

[Irene2805]

Please see this TurboTax article for assistance:  Tips for Handling Identity Verification Requests From the IRS

If you don't have a credit card, you can use your personal account number from a mortgage, student loan, home equity loan, home equity line of credit or car loan.

[dustrat78]

• I don't have any of those things and the number is down due to virus.  I need help here...