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Level 1
June 4, 2019
Question

How do i completely delete my account?

  • June 4, 2019
  • 1 reply
  • 3 views
I wanted to see what TurboTax was like so I made an account. I have no need for it and I would like for my information to be deleted. I started a return but didn't follow through with it.

1 reply

June 4, 2019

In TurboTax Online, you can clear and start over as long as you haven't paid or registered yet (free users are asked to register their accounts before they file). More info: https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

If you want to deactivate your account instead, you'll have to send a message to Customer Service (they'll give you a case number and tell you what to do next): https://support.turbotax.intuit.com/contact/