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shallenfu
New Member

How do I change the name on the account of my turbo tax when my son used it last

we both use the same Turbo tax sign in an he was the first one to use it this year now when I sign in I get his information I need to change it to mine
2 Replies
Opus 17
Level 15

How do I change the name on the account of my turbo tax when my son used it last

You don’t.  Each tax return filed using TurboTax online MUST come from a separate account with a unique log in name.  

I don’t what you did in the past, but if you used one TurboTax online account to file two returns in the past, it is likely the second return was never actually filed.  

*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*
xmasbaby0
Level 15

How do I change the name on the account of my turbo tax when my son used it last


When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.


https://ttlc.intuit.com/questions/1901306-how-many-times-can-i-e-file-using-the-turbotax-cd-or-downl...

https://ttlc.intuit.com/questions/2942039-what-s-the-difference-between-turbotax-online-and-the-turb...

https://ttlc.intuit.com/questions/2750704-what-are-the-advantages-of-the-turbotax-cd-download-softwa...


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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