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Best answer by MollsBBU

To change your email address:

  1. Sign in to your TurboTax Online account.
    Do not click the Take me to my return button
  2. Select Intuit Account from the lower left corner.
  3. This will take you to an Account Settings screen.
  4. Click Edit at the right of the E-mail address line.
  5. Enter your new email address and confirm it.
  6. Enter your password.
  7. Click Save, and you’re done.

If you no longer have access to your email address and are unable to login to your TurboTax Online account please complete the Account Recovery Request Submission Form.

If you mean changing the email in your TurboTax Advantage account, please see How do I update or confirm the info in my TurboTax Advantage account? instead.

9 replies

MollsBBUAnswer
Level 9
June 7, 2019

To change your email address:

  1. Sign in to your TurboTax Online account.
    Do not click the Take me to my return button
  2. Select Intuit Account from the lower left corner.
  3. This will take you to an Account Settings screen.
  4. Click Edit at the right of the E-mail address line.
  5. Enter your new email address and confirm it.
  6. Enter your password.
  7. Click Save, and you’re done.

If you no longer have access to your email address and are unable to login to your TurboTax Online account please complete the Account Recovery Request Submission Form.

If you mean changing the email in your TurboTax Advantage account, please see How do I update or confirm the info in my TurboTax Advantage account? instead.

Level 2
June 7, 2019
customer ttd premier state ira information worksheet page 2, part 5,  question 22 and 50 are not checked but the information is accurate. do I need to be concerned?
Level 2
February 14, 2020
  • How do I change my pin. I had one account but wrong email
BrandiLO
Level 14
February 14, 2020

What PIN are you trying to change?

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Level 2
February 26, 2020

Doesn’t work 

LeonardS
Level 14
February 26, 2020

"Changing your email address yourself saves time. Here's how to do it:

  1. Sign in to your TurboTax Online account.
  2. Select Intuit Account in the lower left corner.
  3. Click Edit at the right of the Email address line.
  4. Enter your new email address and confirm it.
  5. Enter your password.
  6. Click Save and you’re done." Ref: How do I change my TurboTax account email?
**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Level 2
July 17, 2020

This does not work! I entered my new address into the form, entered my current password and I'm taken back to the previous screen where my email address has not changed.

 

Suppose that there might be a chance that your directions don't work... in that case, who would we contact next?

Level 2
April 28, 2020

I already filed my tax on IRS. I want to cancel non tax file of turbotax , please give my money back!

thank you Mary

Level 2
August 17, 2021

I need to change my information and I don't have $5

Level 15
August 17, 2021
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 28, 2022

I don’t want to change my email 

Level 12
February 28, 2022

Assistance with updating your account information has been provided by clicking here

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Level 2
March 12, 2022

L no longs have acess to the e mail I used last year  My Email . I use [email address removed]  my SS [removed] I need to setup my account 

Level 10
March 12, 2022

If you are unable to access your TurboTax account and do not have access to your email address or phone number, you will need to submit an Account Recovery Request for your TurboTax Account by filling out the form.

@debbiewest​​​​​​

Level 2
January 10, 2023

How do I change my email 

Level 15
January 10, 2023
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
February 3, 2023

I need to change email address 

Level 14
February 3, 2023

Please see this TurboTax FAQ here for assistance in changing your email. 

 

@Susanabarr62 

 

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