How do I change my email address? It is not letting me edit it under Intuit account

[LukeG]

How do I change my TurboTax account email?

How do I change my TurboTax account email?

How do I change my TurboTax account email?

Changing your email address yourself saves time. Here's how to do it:

1. Sign in to your TurboTax Online account.
2. Select Intuit Account in the lower left corner.
3. This will take you to the Account screen.
4. Click Edit at the right of the email address line.
5. Enter your new email address and confirm it.
6. Enter your password.
7. Click Save and you’re done.

If you no longer have access to your email address and are unable to login to your TurboTax Online account please complete the Account Recovery Request Submission Form.

[DickieSpangler1]

I am all the way to the Save and File portion of the report, but the e-mail that I have on the file is not working even though I have it pulled up on my phone. I tried to change the e-mail but whenever I put a new, working one in. It gives me the error code "Invalid Credentials" and I have a new working e-mail address pulled up on another phone. Whenever I click save it gives me the same error code now, but before it was saying "Missing Required Credentials: Authenticate .tokenType" I have looked at the page that lists the error codes but I could not find what the tokenType was. Now it says something different whenever I put that E-Mail address in. 

[ManalS]

I am having the same issue!

[JotikaT2]

You will need to log into TurboTax using a browser to change your email.  

Please see the following link for instructions.  If these instructions are not working for you, please see the instructions at the bottom of the link for assistance by selecting the Account Recovery Request Submission Form.

Instructions to change your TurboTax account email