How do I advance through the Social Security Income Section, after selecting SS and pushing the Continue Button the next page overlays the first and I cannot proceed?

How does one deal with a software fault in the software? Where does one resolve a non-working portion of the software that prohibits completing my taxes?

posted

@user15474949

Which TurboTax program are you using>

The TurboTax online web-based editions?

Or the TurboTax desktop CD/Download editions installed on a personal computer? If the desktop editions, which operating system, Windows or Mac?

How do I fix my screen? I keep selecting "Continue with Standard" but the same screen keeps showing I even started over and it's doing the same thing.

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How do I advance through the Social Security Income Section, after selecting SS and pushing the Continue Button the next page overlays the first and I cannot proceed?

How do I advance through the Social Security Income Section, after selecting SS and pushing the Continue Button the next page overlays the first and I cannot proceed?

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Do you have a TurboTax Online account?

How do I advance through the Social Security Income Section, after selecting SS and pushing the Continue Button the next page overlays the first and I cannot proceed?

Do you have an Intuit account?

How do I advance through the Social Security Income Section, after selecting SS and pushing the Continue Button the next page overlays the first and I cannot proceed?

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