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Level 1
June 6, 2019
Question

How do I access my purchase if my computer does not have minimum requirements?

  • June 6, 2019
  • 1 reply
  • 21 views

Can't download and don't want to update my system as I am planning on buying a new laptop in the future.

1 reply

June 6, 2019

If you don't have the proper system requirements than I would suggest getting a refund for the desktop version of TurboTax Deluxe and purchasing the online version. You won't have to pay for the online version until you file. I am going to provide you with the link that will take you to the products page https://turbotax.intuit.com/personal-taxes/online/ from there you will need to sign in with either your username or email address associated with the TurboTax account you have now and you should be good to go.