turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

How can I pay for Deluxe so I can print my taxes and mail them? My card is charged but TT says they can't process my card. They charge and refund immeditately.

I live in Asia and file the FEIE, so I must print and mail my taxes in. My payment options are (1) take out of my return or (2) debit/credit card. Opt 1 doesn't work because I have an international address. Opt 2 tells me they can't process my card but I've tried mutliple card and TT is charging me for Deluxe, then immediately refunding it. So I know the card is good, TT just isn't allowing me to pay. What's the trick?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

How can I pay for Deluxe so I can print my taxes and mail them? My card is charged but TT says they can't process my card. They charge and refund immeditately.


@jenniferheath  wrote:
I live in Asia and file the FEIE, so I must print and mail my taxes in. My payment options are (1) take out of my return or (2) debit/credit card. Opt 1 doesn't work because I have an international address. Opt 2 tells me they can't process my card but I've tried mutliple card and TT is charging me for Deluxe, then immediately refunding it. So I know the card is good, TT just isn't allowing me to pay. What's the trick?

There are 2 situations in your narrative.  I'll comment on each, starting with the FEIE.  

You may not have to print and mail.  A lot of people with a foreign address successfully efile a return containing the FEIE.  Or did you exclude all of your income and thus have a zero-income return due to all of your income being excluded?   If so, a common suggestion for a zero-income return in this forum is to add $1 in interest income as a workaround, then it should let you efile.   Is that your situation?

 

As for the card situation, are you using a US credit card with a US billing address (required), and having a Visa, Mastercard, American Express, or Discover logo?  

 

Also see this:

FAQ:  Can I efile with a foreign address?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/electronic-filing/e-file-foreign-address...

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question