How can I get back to my return after being stuck on "Check your email" page after trying to file my federal and state returns?

aliceleeseijitom · ‎June 1, 2019

AkinaLO · ‎June 1, 2019

You should try to refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then trying logging out and logging back into TurboTax. These articles will show you how to do it.

This one shows how to delete your cookies.

https://ttlc.intuit.com/replies/3301745

This one will help you clear your cache.

https://ttlc.intuit.com/replies/3302272

Here are more troubleshooting ideas. https://ttlc.intuit.com/replies/3300331

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How can I get back to my return after being stuck on "Check your email" page after trying to file my federal and state returns?

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How can I get back to my return after being stuck on "Check your email" page after trying to file my federal and state returns?

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