How can I get an electronic download of my 2017 and 2018 TurboTax software for my new computer, but I don't have a CD Drive.

[barbara15]

I just spent a very frustrating 45 minutes on the phone with a TurboTax person.  I need to amend my 2017 and 2018 returns.  I have the PDF and the data files for those years, but I have a new computer in the meantime and don't have the old versions of the TurboTax applications.  I *do* have all of the CDs and the cases they were in and instructions, but for the years 2015-2018, there was no License Code provided with the disks!  And my new laptop doesn't have a CD drive.  As far as I can tell from other postings, it seems as if I need to have someone from TurboTax put those downloads into my account, but the guy I talked to said he couldn't do that, nor could he transfer me to a supervisor (not sure why, but TurboTax apparently doesn't have supervisors to handle escalations).  Can someone please help?  Thank you!

[mesquitebean]

I'll see if a Moderator can review your Support experience and assist you.