You will have to get in a contact with a Customer Service Representative to have them assist you with receiving a service code. Here's how:
How do I contact you?
If you're using TurboTax Online:
-
Start by signing in to your account (if you aren't already). Why do I need to sign in?
- Click Contact in the upper-right corner of your screen.
- Ask your question, and then:
- Post it to our community of experts; or
- Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).
If you're using the TurboTax CD/Download software or can't sign into your account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.