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How can I file my return after I have already filed my dependent son''s return. I was able to use the same Turbo Tax to file both last year.

 
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How can I file my return after I have already filed my dependent son''s return. I was able to use the same Turbo Tax to file both last year.

Did you use the On-Line version of TTax to prepare more than one return?

Did you use a separate TTax account for EACH return?

You appear to be using TTax On-Line --NOT the downloaded desktop version that is installed on YOUR computer.

If you are using the On-Line version, one of the features is that the  user ID/account can be used for ONE and only one tax return --e-filed or printed/mailed.  (Has always been this way)

If you need (or try) to prepare more than one return you MUST create a new user ID/account and pay for EACH return  --if you want to use the on-line version.  The same e-mail address can be used for multiple DIFFERENT account ID's.

If you try to prepare a second return using the same ID you will overwrite all data for the first return
and it will be lost forever; thus if the IRS challenges your first return you will no longer have a basis
to respond to questions.

Starting another return (with the Online version)
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online


If you are using the Desktop version (which you install on your own computer) simply open/launch the program and select the BLUE "Start a New Return" button (or select "New Return" under the "File" tab in the menu bar) near the center of the window; TTax should then save each return with a unique filename based on the first name listed on the actual return.  Multiple returns are no problem and no additional cost. The IRS limits you to 5 e-filed returns; however you can print and mail additional returns.

You can purchase CD (or Download) from TTax at this link:
https://turbotax.intuit.com/personal-taxes/?view=desktop

You should also be aware that many retailers (on-line and storefront) frequently sell TTax CDs and/or downloads for less.

Another possibility is that you have used multiple (On-Line) accounts.  You must login with the correct User ID/password for each account.  If you are having trouble finding your return perhaps you forgot your password or you have multiple accounts

How to recover your TTax User ID or password
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
(Please note that the link may 'appear' to be truncated, however it will
work (if you hover your mouse over the link you will see the full link.)

View solution in original post

1 Reply

How can I file my return after I have already filed my dependent son''s return. I was able to use the same Turbo Tax to file both last year.

Did you use the On-Line version of TTax to prepare more than one return?

Did you use a separate TTax account for EACH return?

You appear to be using TTax On-Line --NOT the downloaded desktop version that is installed on YOUR computer.

If you are using the On-Line version, one of the features is that the  user ID/account can be used for ONE and only one tax return --e-filed or printed/mailed.  (Has always been this way)

If you need (or try) to prepare more than one return you MUST create a new user ID/account and pay for EACH return  --if you want to use the on-line version.  The same e-mail address can be used for multiple DIFFERENT account ID's.

If you try to prepare a second return using the same ID you will overwrite all data for the first return
and it will be lost forever; thus if the IRS challenges your first return you will no longer have a basis
to respond to questions.

Starting another return (with the Online version)
https://ttlc.intuit.com/questions/1894512-how-do-i-start-a-second-return-in-turbotax-online


If you are using the Desktop version (which you install on your own computer) simply open/launch the program and select the BLUE "Start a New Return" button (or select "New Return" under the "File" tab in the menu bar) near the center of the window; TTax should then save each return with a unique filename based on the first name listed on the actual return.  Multiple returns are no problem and no additional cost. The IRS limits you to 5 e-filed returns; however you can print and mail additional returns.

You can purchase CD (or Download) from TTax at this link:
https://turbotax.intuit.com/personal-taxes/?view=desktop

You should also be aware that many retailers (on-line and storefront) frequently sell TTax CDs and/or downloads for less.

Another possibility is that you have used multiple (On-Line) accounts.  You must login with the correct User ID/password for each account.  If you are having trouble finding your return perhaps you forgot your password or you have multiple accounts

How to recover your TTax User ID or password
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
(Please note that the link may 'appear' to be truncated, however it will
work (if you hover your mouse over the link you will see the full link.)

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