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4 replies

Level 15
March 14, 2020

Email is not one of the ways to contact TurboTax.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
March 14, 2020

Thank you for the responding,  I was just curious about why Turbo Tax charged me only 70 dollars (29.99 for Federal and 39.99 for State) for 2018.  Then 170 dollars (120 for Federal and 50 for State) for 2019 and I used the self-employed for 2019, does that make the difference?

KathrynG3
Level 14
March 14, 2020

Yes. That would make a difference. 

 

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