I need to sign out for a while, will my information remain as I entered it? There is no -my account at the top of my turbo tax page. How am I to save my info?

Forum|Forum|7 years ago
June 5, 2019
3 replies
15 views

I need to sign out and there is no option for saving the information I have typed in. Can you help?

TurboTax Premier Windows

Best answer by mesquitebean

Here are both methods. Choose which product version you are using.

If you are using Online TurboTax (website version), then in the left menu column scroll way down to a link that says "Sign Out."

Online TurboTax saves your info after every screen. It will even save if you accidentally close the browser or get disconnected. But the best way to exit is to use the "Sign Out" link at the bottom of the left menu column. You may have to scoll that left column way down until it becomes visible. It scrolls independently from the rest of the screen.

If you are using the desktop product (CD/download), then you can click way up in the top left corner on the FILE menu, and in the dropdown menu choose "save" or "save as".

mesquitebean

Level 15

Please clarify what product you are using? Are you using desktop Premier (CD/download) in software installed on your comoputer? That's what is indicated by your screen name above. Is that correct? Or are you using Online TurboTax?

The "My Account" method is an old method from previous years no longer present for 2017. We can tell you how it works when you clarify what product you are using.

mesquitebean

Level 15

In the interest of time, I'll go ahead and tell you how for both versions. See my answer below.