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Help Please. Turbotax Premier 2024 was working yesterday. Today I try to continue the same Tax Return and TT refuses to stay open.

Help Please. Turbotax Premier 2024 was working yesterday. Today I am trying to continue the same Tax Return and TT refuses to stay open more than 10 seconds if at all.   Tried 7 times.   What is the remedy?  

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1 Reply
JotikaT2
Employee Tax Expert

Help Please. Turbotax Premier 2024 was working yesterday. Today I try to continue the same Tax Return and TT refuses to stay open.

Try manually updating your program.  To do this, log back into TurboTax Desktop, select Online in the menu on the top, and then select Check for Updates.

 

 

If that does not update your program, you can also manually update your program.

 

If you are using TurboTax Online, try clearing your cache and see if that helps.

 

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