Answer Yes to Are you
sure you want to clear your return?
After your entries have been
cleared out, we'll prompt you to select a TurboTax product so you can
start over from the very beginning.
June 4, 2019 1:53 PM
You can start over with the Clear & Start Over feature as long as you haven't paid or registered yet.
- Sign in to TurboTax Online and open your return by clicking the orange Take me to my return button.
- Select the My Account dropdown menu located in the top right of your screen (see attached my account)
- Select Clear & Start Over (see attached clear and start over)
- Mobile devices: Tap the TurboTax "checkmark" icon in the upper left corner to open the blue side menu, then tap Clear & Start Over near the bottom.