HELP can't open 2024 desktop data file and it won't open/ recognize

[parchita77]

I have a folder that is labeled   xxx 1040 individual tax redutrn.tax2024 which I would assume has what I need in it... however it is zipped (?) and when I unzip it nothing that is in it is recognized by TT to open. 

[LindaS5247]

To open your 2024 TurboTax file, move the .tax2024 file out of the zipped folder to your local documents folder. Make sure that TurboTax 2024 is updated, and use File > Open Tax Return inside your TurboTax program instead of double-clicking it. 

Things you can try:

• Do not try to open the file while it is still inside the zipped folder.
• Right-click the zipped folder, select "Extract All," and save the ...tax2024 file to your Documents > TurboTax folder
• Open the TurboTax 2024 desktop application first. Then select File in the top menu, then Open Tax Return. Browse to the folder where you moved the file
• Make sure the 2024 file is on your computer's hard drive
• Make sure it is not in Read only format.Right click on the file, select properties and uncheck the box for read only.
• Make sure that Norton 360 is disabled if you have it.

See Also:

How do I find my tax data file (.tax file) on my Windows computer?

Please return to Community if you have any additional information or questions and we would be happy to help.