Hello. We received our federal refund yesterday. However, we have a large problem. Contacted your company on phone to find out we were charged all of our fees to you 2x!

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Hello. We received our federal refund yesterday. However, we have a large problem. Contacted your company on phone to find out we were charged all of our fees to you 2x!

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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