Do you mean you received your DC refund and it is lower than the amount you expected? No one at TurboTax will know why they reduced your refund. DC will send you a letter in a few weeks to explain. TurboTax gets no information from the IRS or your state after you file your tax return.
MY STATE REFUND WAS LESS THAN I EXPECTED
The state will send you a letter explaining the change. TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less. Did you owe back taxes, child support, or student loans? Traffic fines, etc.?
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**