The TurboTax "Live" experts do not help users with preparation or filing of back taxes, so not sure who referred you for that. The only way for you to use TurboTax to prepare and file returns for 2022 and 2023 would be to download the desktop software to a full PC or Mac, and then file those returns by mail.
Each tax year has to be filed separately using the forms for the specific tax year. They cannot be combined in any way--do not even put them in the same envelope when you mail them. Software for past years is available back to 2021. Any earlier years can only be prepared on paper forms by hand--and those refunds have been forfeited now.
Online preparation and e-filing for 2021, 2022, and 2023 is permanently closed.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device.
To file a return for a prior tax year
If you need to prepare a return for 2021, 2022, or 2023 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
You may also want to explore purchasing the software from various retailers such as Amazon, Costco, Best Buy, Walmart, Sam’s, etc.
Remember to prepare your state return as well—if you live in a state that has a state income tax.
https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
As for your 2024 return, the desktop download software for 2024 is available for use on a full PC or Mac, or you can wait several weeks for the online "Live" software to become available. You can get live expert help with your 2024 return if you want that. You can seek Full Service, or use online Live with expert help.
https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm
https://turbotax.intuit.com/personal-taxes/online/live/full-service/
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/use-mobile-app/L5y...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
