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TurboTax receives no information from the IRS after your return has been filed and accepted for processing, so no one at TT can give you any information about the delay. Only the IRS can tell you.
https://www.irs.gov/individuals/understanding-your-cp05-notice
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
see this IRS link for an explanation of the notice
https://www.irs.gov/individuals/understanding-your-cp05-notice
I received my cp05 was dated March 18th. When the 60 days passed I called the irs and was told there was nothing I needed to do and that "the whole process" could take up to 120 days. Still waiting on my refund. I filed hoh, same as last year, had a new w2 as I started a new job and only had 2 dependents to claim since my oldest daughter passed in 2022. It's ridiculous to have to wait so long and not get any answers.
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