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mfleming916
New Member

Has anyone been ‘hitting a snag’ in the middle of process?

 
3 Replies
EbonyA
Employee TurboTax Specialist

Has anyone been ‘hitting a snag’ in the middle of process?

The FAQ below provides some tips to help resolve this error:

 

https://ttlc.intuit.com/community/bugs-and-error-messages/help/hmm-looks-like-we-hit-a-slight-snag-i...

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Sftaxguy
New Member

Has anyone been ‘hitting a snag’ in the middle of process?

That link is broken and doors not populate a webpage

SForrestLO
Employee TurboTax Specialist

Has anyone been ‘hitting a snag’ in the middle of process?

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. Ensure you are hard-wired and not using Wifi. You may need to clear your cache and cookies. Please see these TurboTax FAQs for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ
To clear your cookies use this TurboTax FAQ

 

@Sftaxguy

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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