Hard Disc crashed lost TurboTax Software

Forum|Forum|2 years ago
June 29, 2024
1 reply
575 views

My Hard Disc crashed and TurboTax 2023 I had was lost. I have my license number (Activation Code) and my TurboTax 2023 returns, Individual Tax Return.tax2023. However since TurboTax Software was lost I cannot open the files. How do I download, 2023, again?

DoninGA

Level 15

If you purchased the 2023 TurboTax software from TurboTax as a download then sign onto your download account and download the software by clicking on Access My Downloads - https://turbotax.intuit.com/personal-taxes/cd-download/

rgh64Author

Level 2

Does not work.

Puts me into an endless loop.

Access My Downloads -> Login -> Password -> Login -> Password -> .....

DoninGA

Level 15

@rgh64 wrote:

Does not work.

Puts me into an endless loop.

Access My Downloads -> Login -> Password -> Login -> Password -> .....

Clear cache and cookies on your web browser. If that does not help change your web browser to one of these you are not using, Google Chrome, Mozilla Firefox, Microsoft Edge.

See this TurboTax support FAQ for clearing cache - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=ly36objj

See this TurboTax support FAQ for clearing cookies - https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/delete-cookies/L009gaGqG_US_en_US?uid=ly36oy8s