Government working on finishing update.... has not been solved... sorry that I clicked on best answer by mistake...

[mk_b15]

@SteamTrain , How can I ask H&B Support to give me an updated file as mentioned by you in your message....below as follows:

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IF you are "stuck" on a much earlier version, you may need to get a new full H&B installation .exe file from Customer Support.   Much earlier this year, a number of people with H&B found they couldn't update their main H&B software to the most current Rev.  I seem to recall, it happened most often with people who installed H&B from a CD....which was a very crude starting version, but I imagine could also happen with an early version of the downloaded installation .exe file too.IF you are "stuck" on a much earlier version, you may need to get a new full H&B installation .exe file from Customer Support.   Much earlier this year, a number of people with H&B found they couldn't update their main H&B software to the most current Rev.  I seem to recall, it happened most often with people who installed H&B from a CD....which was a very crude starting version, but I imagine could also happen with an early version of the downloaded installation .exe file too.

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[macuser_22]

You can try a manual update.

https://ttlc.intuit.com/community/updating/help/what-is-a-manual-update/01/26074?search-action-id=65...

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number