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trker56granny
New Member

Getting ready to file says state needs fixing. Says ss # is wrong went in deleted & reentered. Still won't take. What am I doing wrong

 
2 Replies
elc41
Returning Member

Getting ready to file says state needs fixing. Says ss # is wrong went in deleted & reentered. Still won't take. What am I doing wrong

Maybe state software is not ready yet. State software programs  are not always ready before the feds. Check something like "state availability" in turbo tax. This is not uncommon. There is one piece of MA software for trusts that I need and is not usually available till mid Feb.

 

EbonyL122824
Intuit Alumni

Getting ready to file says state needs fixing. Says ss # is wrong went in deleted & reentered. Still won't take. What am I doing wrong

Please ensure that your social security number is inputted correctly on all forms that require it. If it is and you are still not able to proceed further, you may need to print and mail in your return. The following FAQ explains how to do so.

https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

 

If you need further assistance, use the following link to contact customer support.

https://support.turbotax.intuit.com/contact/

 

 

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