Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
chewsonjr
New Member

Getting error message program closed unexpectedly. Don’t have cd to reinstall. State says I never filed. Help

 
2 Replies
Anonymous
Not applicable

Getting error message program closed unexpectedly. Don’t have cd to reinstall. State says I never filed. Help

what state? what year?

 

if you e-filed , you should have gotten an acceptance or a rejection e-mail. if rejected there will be a code. if you provide it maybe we can help.

 

2017 and prior can no longer be e-filed

 

if you mailed return,  did you use a method where you got proof of delivery.  It's possible the state never got it.   Once had a taxpayer come in when he had problems with his state return.  showed me where he sent.    The stare's DMV not DOR

 

2014 programs no longer available and even if you were to reinstall, updates are not available.

 

contact support regarding issues with reinstalling for 2015 or later.  

VolvoGirl
Level 15

Getting error message program closed unexpectedly. Don’t have cd to reinstall. State says I never filed. Help

Are you on a Mac?  What year?

 

If a Mac for 2014 and 2015 Download the fix in this article

https://ttlc.intuit.com/questions/4477509-turbotax-2014-and-2015-for-mac-crashes-on-launch

Dynamic AdsDynamic Ads
Privacy Settings
v