Form Update

Forum|Forum|6 years ago
January 28, 2020
2 replies
1 view

Form 1040 EIC and 1040 8812 for child tax credit keep telling me that the forms will be ready soon. So I choose the option to receive an email when they're ready. I have gotten emails twice and every time I go in the app and update the software it says that it's up to date but the forms haven't downloaded. Anyone having this problem.

TurboTax Home & Biz Windows

StratigosA08

Level 8

It appears you are using the Business version of the TurboTax product. You need the Individual TurboTax software for both of the forms you mentioned.

Once you download the individual product, the Forms you seek will be available.

jayhunterAuthor

Level 2

I just bought this software. How do I download the individual product

Realtyal

Level 2

Hello jayhunter,

It is February 10, 2020 and I am having the same exact problem you are, except it is for 8 different forms.

TurboTax will email me saying that all of the FORMS are ready, but when I try to update TurboTax software, it says Turbotax is up to date? Then when I attempt to finish with en error check, it will shows all the same forms as not being ready... Diving me nuts, have gone through this email cycle with TT several time.

Were you able to solve this problem?

schdav123

Level 2

Same here. Its really frustrating to sit on this for weeks with no end in sight

Realtyal

Level 2

Weeks? Wow!!

There MUST be a solution. Obviously this is an error, because if they send email saying forms are ready, then why will TT software then say "software is up to date"??

Su cks...