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Level 1
May 6, 2025
Question

Form 8962

My refund was not refunded because the form8962 does not match their documents. How do I make sure I fill it out correctly?

    3 replies

    Level 15
    May 6, 2025

    Be sure the information on your 1095-A was reported correctly. 

    cmgmrt
    Level 2
    May 6, 2025

    Please see the other post with a similar title. 

     

    I recently received a letter 12C with this same issue. I double checked my pdf file vs the tax forms, and everything matched.  I have sent my 1095-A form with a copy of the letter, as requested in the letter.  I am waiting on a response or processing of my return.  

     

    I wonder if there is a glitch in the processing program related to this issue?

     

    You are not alone.

    VictoriaD75
    Alumni - Intuit
    May 7, 2025

    While we cannot determine why the Letter 12C was sent, here are some links to help you respond to the IRS requests:

     

    IRS Letter 12C Instructions from TurboTax

     

    Reconciling your advance payments of the Premium Tax Credit

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