Skip to main content
Level 1
Feb 17, 2026 8:01 PM UTC
Question

Form 5695 Error

When I click on Smart Check, it shows 4 missing entries. Turbo Tax says line 17 b needs the address, City, State, and zip code, but shows those as line 17d. When I enter the missing data and save it, Turbo Tax doesn't pull it in. I've tried multiple times! No customer support for their programming error? 

    2 replies

    Level 2
    Feb 18, 2026 5:15 PM UTC

    I get the same error message.  No support so far outside of TurboTax pushing me to purchase premium support.

    Karis_F
    Employee Tax Expert
    Employee Tax Expert
    Feb 22, 2026 3:17 PM UTC

    There is a known issue related to the address field in Form 5695, Residential Energy Credits that is under investigation.

     

    Check back for program updates soon.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"