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Level 1
February 17, 2026
Question

Form 5695 Error

  • February 17, 2026
  • 2 replies
  • 7 views

When I click on Smart Check, it shows 4 missing entries. Turbo Tax says line 17 b needs the address, City, State, and zip code, but shows those as line 17d. When I enter the missing data and save it, Turbo Tax doesn't pull it in. I've tried multiple times! No customer support for their programming error? 

    2 replies

    Level 2
    February 18, 2026

    I get the same error message.  No support so far outside of TurboTax pushing me to purchase premium support.

    Karis_F
    Level 7
    February 22, 2026

    There is a known issue related to the address field in Form 5695, Residential Energy Credits that is under investigation.

     

    Check back for program updates soon.

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