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Level 1
Jun 1, 2019 9:40 PM UTC
Question

Forgot password, your code sends me back to initial request for original password ( not to a reset passwork site). Can you help me login to my account?

forgot password, when I put in the code you sent,  it automatically sends me back to initial request for original password ( not to a reset password site). Can you help me login to my account?

    3 replies

    Alumni - Intuit
    Jun 1, 2019 9:40 PM UTC
    Level 13
    Jan 30, 2020 4:35 PM UTC

    If you are still having trouble changing your password, please click here and fill out the account recovery request form. 

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    Level 2
    Jan 30, 2020 4:13 PM UTC

    Still having problem chaning password