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Forgot password. Got access through other means. Now I want to change to a new password, but I can't because it requires my old password. What can I do?

 
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Forgot password. Got access through other means. Now I want to change to a new password, but I can't because it requires my old password. What can I do?

TurboTax needs to let users up date or correct addresses, email addresses and/or current phone numbers that are no longer in use from years before.

Forgot password. Got access through other means. Now I want to change to a new password, but I can't because it requires my old password. What can I do?

<a rel="nofollow" target="_blank" href="mailto:mediamate2005@gmail.com">mediamate2005@gmail.com</a> and the phone associated with are no longer in use.
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