Foreign Qualified Dividends

[anup1993]

I receive Qualified Dividends  for stocks from India. When I enter the same dividend value in 1a and 1b of 1099-DIV,  my refund reduces.  However, when I enter $0 in line 1a and the Qualified Dividend amount in Line 1b my refund increases.

Why does the refund reduce and increase?

What is the correct way to enter these numbers? 

Is this a TT software issue?

Thanks