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For two step authentication, there needs to be a way to add two phone numbers.

 
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8 Replies
Kat
Level 15
Level 15

For two step authentication, there needs to be a way to add two phone numbers.

That's not standard practice.  Any specific reason you'd want two telephone numbers on file?

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

For two step authentication, there needs to be a way to add two phone numbers.

You can use an email or phone  but not 2 phones ... this is standard practice for 2 step authentication methods. 

For two step authentication, there needs to be a way to add two phone numbers.

Wells Fargo, Health Equity and other financial accounts let me put my cell and my wife's so that either of us can access the accounts. Super helpful.

For two step authentication, there needs to be a way to add two phone numbers.

So that me or my wife can access the account without having to forward the text.

Kat
Level 15
Level 15

For two step authentication, there needs to be a way to add two phone numbers.

@robby-harker Thanks for your reply.  I wouldn't expect TurboTax to change their method of two-step verification.  Tax return accounts probably aren't accessed as often as those for a financial institutions.  I would actually think that TT accounts are primarily accessed during filing season and very rarely at other times of year.

 

Your input is valuable.  Thank you for your feedback.

 

 

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

For two step authentication, there needs to be a way to add two phone numbers.

Standard Two Step Authentication does usually require three steps. Logging in, email, and then a phone call or text.

 

Your two step authentication is not very good... not very user friendly. 

 

Makes me want to pull my hair out.

For two step authentication, there needs to be a way to add two phone numbers.

Please update my phone number for Two-Step Authentication

Old number (no longer used) [phone number removed]

New number [phone number removed]

For two step authentication, there needs to be a way to add two phone numbers.


@dinh_c_nguyen wrote:

Please update my phone number for Two-Step Authentication

Old number (no longer used) [phone number removed]

New number [phone number removed]


See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

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