First time filing Married jointly. Keep getting IRS rejection IND-032-04

[watkinsp74]

As the title says, we are filing for the first time and have never had an issue with Turbotax before. She filed last year online and I filed through the app on my desktop. We have gone through everything we need to add and have submitted. It keeps getting kicked back with error code 

IND-032-04 - 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.

We have input the correct AGI directly from her tax returns last year and imported my AGI from my last year tax returns. I called turbotax and only got the automated replies but was directed to input "0" for her AGI last year, and same result. completely at a loss for what to do. Would love to get a refund and go to an actual tax return office instead of paying for absolutely no service.

[Mike9241]

for agi since you filed separately in 2021 yours must be what's shown on line 11 of your return and hers must be what's shown on line 11 of her return. if either was amended the amount must be from the original return.

[watkinsp74]

Thanks Mike9241 I will give it a shot

[Bon217]

did it work?  I have same issue this year!

[CatinaT1]

The IRS uses your prior year AGI to combat fraud.   

You can find your 2022 Adjusted Gross Income (AGI) by: 

• Looking at line11 on page 1 of your 2022 Form 1040; or 
• You can request a transcript of your 2022 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript  

Check these items as well to ensure you have the correct number.  If you: 

• Filed late last year after mid-November or your return was processed after that time—try entering 0. 
• Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A). 
• Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less. 
• Filed with your spouse last year—you and your spouse have the same 2022 AGI. (Don’t split the AGI amount or enter 0 for one of you). 

Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return. 

This article will give you instruction on how to print and mail your return.