197519
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

My state return keeps getting rejected because i need to fix my pin and last years AGI, how do i fix those problems?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
EmmaB
New Member

My state return keeps getting rejected because i need to fix my pin and last years AGI, how do i fix those problems?

First, make sure you're using the same user ID as the previous year when you sign in (the same e-mail but with a different user ID is considered a different account and won't have your prior year AGI).

If you don’t have access to the account with your 2017 information on it, we can help.

The best place to get your 2017 adjusted gross income (AGI) is right off last year's tax return. Have a look under Related Information below for more details.

My state return keeps getting rejected because i need to fix my pin and last years AGI, how do i fix those problems?

I dont know where to find my and my wifes pin. Also I dont see any agi for 2019

EbonyA
Intuit Alumni

My state return keeps getting rejected because i need to fix my pin and last years AGI, how do i fix those problems?

@gerdwal40-- The steps for obtaining your pin can be found here; AGI here

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question