First, make sure you're using the same user ID as the previous year when you sign in (the same e-mail but with a different user ID is considered a different account and won't have your prior year AGI).
If you don’t have access to the account with your 2017 information on it, we can help.
The best place to get your 2017 adjusted gross income (AGI) is right off last year's tax return. Have a look under Related Information below for more details.
