Financial Institution Missing

Just getting started on Turbo Tax Deluxe, desktop. A financial institution I have a 1099-INT for is not appearing in the drop-down menu, and I am unable to move on. It is Navy Federal Credit Union, and I have had interest from them for over 30 years. The 1099-INT page even has NFCU as an entry for previous years.

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Financial Institution Missing

Scroll down to the bottom of the page and choose Skip Import. Then you will be able to enter the form manually.

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Financial Institution Missing

Call them.

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