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rewkew1
Level 1
posted
‎February 7, 2021 5:40 AM
last updated ‎February 07, 2021 5:40 AM

Filing problems

Have tried for 2 days to efile but tells me I need an update.  Have closed turbo tax and a prompt never appears.  When will the update be ready?

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xmasbaby0
Level 15
Level 15
‎February 7, 2021 6:08 AM

Filing problems

Have you tried going up to the little icon for TurboTax way up on your top left and clicking it----then click "check for updates?"

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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AshleyLO
Intuit Alumni
‎February 7, 2021 1:21 PM

Filing problems

If that doesn't work, you can also try clearing the cache and cookies of your browser to see if the prompt appears. 

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