Filing 2019 Taxes

[muneca8993]

This is the 1st time I am filing my taxes using Turbo Tax. I need to file my 2019 taxes now and I understand that at this point, I am no longer able to file electronically and I did pay to use the software to do them but that I still need to mail them in. 

The problem I am having is that I just purchased the software and it immediately downloaded the 2020 version, which was to be expected but I am not sure how to file for 2019 then. Do I need to go somewhere within the software to specifically choose to use the software for the 2019 tax year?

Again, this is the 1st time I am using Turbo Tax so I don't have any previous files to download within the tool. 

[DoninGA]

You should request a refund for the 2020 software you received if you are not going to use the software to complete and file a 2020 tax return.

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

To complete and file a 2019 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2019 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

A 2019 tax return can only be printed and mailed, it cannot be e-filed.

[muneca8993]

Thank you so much for your prompt answer! I am going to do that now. I appreciate it!!