File section, email is valid, code(s) never received. Verified email is working and checked junk and deleted folders, also not there. How do I get a code so I can file?

Forum|Forum|6 years ago
February 17, 2020
3 replies
17 views

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TurboTax Premier Online

ReginaM

Level 12

Make sure that TurboTax is reflecting your correct email address by scrolling down on the left hand side of your screen until you see Intuit Account. You can change it here by selecting Edit next to your email address.

If your email address is correct, check your spam.

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2taxjean

Level 2

Received code. Continue unable to file. Why? Please help!

JeanneLO

Level 14

Please see this TurboTax FAQ for more information if you are having trouble with your verification code: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

Under: My code isn't working

Select Resend verification code to request another code.
Make sure you leave the TurboTax window open as closing it will invalidate the code.
- Open another tab or window or use a different browser to check your email for the code.
- If you're using a mobile device, it's okay to open your email app or another tab in your browser. Just keep TurboTax open in the background and return when you've got your code.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"