Fidelity accounts not updating

[wombat746]

My Fidelity accounts are not updating in Mint.  I deleted the accounts and re-added them and they were current at that time, but the problem persists.  They haven't updated in four days.

[Anonymous_]

You can chat with Mint support at the link below.

How do I contact support? (intuit.com)

Otherwise, there is really no support for Mint on this board.

[EaLaSpada]

I am having the exact problem. It's been going on for over 6 months.

[Anonymous_]

@EaLaSpada  

Have you tried the Chat link?

[Jpeasy]

Same, mine hasn’t updated in 3 weeks??

[Anita26]

After chatting with Mint support, they suggested making the old account inactive and readding with "nb.fidelity" in the account search field, which is working for me.

[rpie74]

The issue for me is that IRA accounts aren't working

[bcsparks]

I marked inactive and added back and that did not work

[sb_CA]

I did the exact same steps - marked my existing Fidelity accounts as inactive and added using the new nb.fidelity website and my IRA accounts are missing, I tried to re-add but no success. Not sure on which side is the problem. BTW - I am still able to see all my Fidelity accounts from my Chase app so likely the issue is with the Mint app.

[Bliver]

Same here. Thinking Intuit is no longer able to function. 
probably going to delete my account as I can’t get this to work.