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Level 2

Question

Fees

Forum|Forum|4 years ago
June 11, 2022
1 reply
1 view

You took $108 out my bank account and not only is my refund delayed i agreed for the fees to be taken out my refund i cannot get the IRS on the phone to answer any question and i was xharged a fee incase i neede help you have not provided i will be contacting my bank to dispute the charge because no service were provided the email link sent provided no answers

Level 15

The IRS is taking longer this year.

Are the fees supposed to come out of your refund? If the IRS is taking too long to send your refund you still have to pay the fees in time.

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.