FEEDBACK: The $39.99 fee for "Processor Refund Processing" is deceitful. TurboTax did not make it clear that a credit card could avoid it. How can this fee be recovered?
FEEDBACK:
The $39.99 fee for "Processor Refund Processing" is misleading at
best or downright deceitful. I discovered post-filing that had I elected to pay
with a credit card at the time of filing, this fee would not be charged. This
topic was recently covered in news reports. The disclosure of the details of
this fee was not made clear by TurboTax at the time of filing. I trusted TurboTax prior to
this - but will likely not use this service again because of this. This is the
equivalent of fleecing. TurboTax should be ashamed and should consider
refunding those who have been taken advantage of. TurboTax should have erred on the side of looking out for their valued customers. Instead they chose to use vague language in order to make $ for a 3rd party. Those who were effected by this misleading practice should be compensated and TurboTax should make a formal apology for this issue.
