Skip to main content
TurboTax
Community
TurboTax
TurboTax
jwnewman122944
Level 2
Apr 18, 2022 11:39 PM UTC
Question

Federal Return 2021 Rejected

Rejection claims either AGI or PIN does not match their records

I have tried three times.  What do I do now?  Will the trick of entering 0 for 2020 AGI still work?

 

    3 replies

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    Apr 18, 2022 11:41 PM UTC

    There is a good possibility that the IRS does not have your 2020 AGI in their database

     

    Enter a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.

      az954rr
      Level 2
      Apr 18, 2022 11:47 PM UTC

      Agree with other answer.  I had same issue with family member return which was never processed (even a YEAR later), and so the correct AGI did not work... entering $0 did work.  Thanks, IRS. 

      TurboTax flag icon

      Unlock tailored help options in your account

      Create an account
      TurboTax Expert Assist
      TurboTax Expert

      Get answers to all your tax questions

      Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

      Explore your options
      Terms & ConditionsAccessibility statement
      Sitemap
      Intuit
      TurboTax Credit Karma QuickBooks MailChimp

      ©1997-2026 Intuit, Inc. All rights reserved.
      Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

      Security Certification of the TurboTax Online application has been performed by C-Level Security.

      By accessing and using this page you agree to the Terms of Use.

      About Cookies Manage cookies

      TRUSTe nResult Certified e-File C-Level Security Certification
      Intuit
      TurboTax Credit Karma QuickBooks MailChimp

      © 2026 Intuit Canada ULC or its affiliated companies. All rights reserved. Intuit, QuickBooks, QB, TurboTax and ProFile are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

      Copyright © Intuit Canada ULC, 2026. All rights reserved.

      About Cookies Manage cookies

      Intuit
      TurboTax Credit Karma QuickBooks MailChimp

      © 2026, Entreprises Intuit Canada ULC ou ses sociétés affiliées. Tous droits réservés. Intuit, QuickBooks, QB, TurboImpôt et ProFile sont des marques déposées d’Intuit Inc. Les modalités, prix, fonctions et options de service et de soutien peuvent changer sans préavis.

      © 2026, Entreprises Intuit Canada ULC. Tous droits réservés.

      À propos des témoins Gérer les témoins